Contact and Service

We are pleased to offer you a wide range of self service and communication options:

FAQ | Social Media Community | Newsletter

We also have an experienced Customer Service team ready to answer any queries from our Trade Professional Partners:

Email Contact | Live Chat (bottom right corner) | Phone 800-423-3531

Days: Open Monday to Friday; Closed Weekends and Statutory Holidays
Phone Hours: 8:00 AM – 5:30 PM (ET)
Pickup Hours: 7:30 AM – 5:30 PM (ET)

Head Office - Sales and Distribution Centre

Häfele Canada Inc.
5323 John Lucas Drive
Burlington, Ontario L7L 6A8

Hafele Canada Inc is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.  If you require any information in an accessible format or would like to provide feedback on how to serve better, please contact us using the form below.
Accessibility Feedback form link