Dear Häfele Partner,
Häfele understands that a solid and healthy partnership starts with open and clear communication. Since the beginning of the Covid-19 Pandemic, we have worked our best to achieve a high level of service and product availability to our customers across Canada.
We’ve “embraced the challenge” – one of our core values, even when it was unclear what would happen next.
The scale of logistics and transportation costs forced us to implement a $15 surcharge on all shipments on October 1st, 2021.
However, after eleven months of surcharge on every order, we are happy to announce that:
- Effective September 6th, 2022, the $15 surcharge is being waived on all newly entered orders to all our valued customers.
We are sure this measure will benefit all our partners and is a relief during times when inflations and costs are rising everywhere.
We truly appreciate your continuous business as a valued customer and partner.
Your Häfele Team